If your questions aren’t answered here, please contact us at CRAFT’D. We’re happy to help!
What are the charges for ordering from CRAFT'D?
All charges are displayed in checkout. All taxes are included in every displayed price. The price you see is the price you pay, add $5 and its on the way. $40 or more, and it’s free to your door.
What payment methods are accepted?
We accept all major credit and debit cards.
How long will delivery take?
We will get the order to a customer as soon as possible. It will not take longer than 30 minutes for an on-demand delivery. Unless a customer specifies a time for order arrival, in that case we will deliver at their requested time (these orders must be placed two hours in advance).
Will identification be checked upon delivery?
Yes. Identification will be scanned in order to match with the customer’s provided information placed in the online account for the order. No delivery can be made without checking identification first.
Can a customer pay cash for a delivery?
There will be no cash transactions accepted for deliveries. CRAFT’D employees will not carry cash for security purposes and all orders must be paid in advance to begin the delivery process. The only cash exception is the tip/gratuity that a customer may provide to a CRAFT’D employee if they feel the service is deserving 🙂
Where will CRAFT'D deliver to?
Deliveries by law must be made to a physical address. CRAFT’D will deliver to the city of Redlands and immediately around the city borders. For large party orders CRAFT’D will extend its delivery service to any location deemed reasonable for both the customer and CRAFT’D.